Professional & Managed Services
We operate your Microsoft environment – securely, modernly, and reliably.
Do you want to focus on your core business without having to worry about updates, support, or security vulnerabilities? We take responsibility for your IT – with proactive operation, responsive support, and a clear focus on security and availability.
We keep your IT running smoothly
Stable IT operations require more than just technology—they require experience, foresight, and reliability.
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Operation of your Microsoft 365 and Azure environments
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Automated maintenance, patching, and monitoring
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SLA-based 1st/2nd/3rd level support
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Troubleshooting and escalation management
Security built in
Our managed services include ongoing security checks and protection mechanisms—not as an extra, but as standard.
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Endpoint management with Microsoft Intune
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Identity and access management (IAM)
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Protection against data loss and phishing
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Integration of Defender and Sentinel solutions
Transparency that builds trust
We document, analyze, and report—in a clear and comprehensible manner.
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Monthly reports and KPIs
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Early warning systems for anomalies
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Capacity and performance analyses
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Recommendations for optimization
As individual as your requirements
Every environment is different – our services adapt to suit. We offer flexible modules for operation, security, and further development.
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Comprehensive IT operation (as-a-service)
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Modular partial services (e.g., endpoint management only)
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Onboarding workshops & knowledge transfer
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Direct contact with our specialists
Operation and security of your Microsoft Cloud - at a fixed monthly price
Our managed services offer you comprehensive, worry-free operation of your Microsoft 365 environment – scalable, secure, and with full cost control. With our OPS365 and SEC365 service packages, we take care of maintenance, support, and security management – professionally, reliably, and tailored precisely to your environment.
OPS365 – Operations that work
SEC365 – Security that thinks for itself
With OPS365, we take care of the maintenance and support of your entire Microsoft cloud infrastructure. We ensure that your environment remains available, up to date, and powerful at all times—from the endpoint to the cloud.
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Maintenance of your Microsoft 365 and Azure components
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Operating system and platform updates
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SLA-based 1st/2nd/3rd level support
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Troubleshooting, monitoring & escalation
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User, device, and license management
SEC365 offers reactive security management based on your existing Microsoft 365 subscription. We detect, analyze, and handle security-related incidents and help you maintain your cloud environment at the desired security level.
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Reactive security monitoring & incident response
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Ongoing threat assessment based on Microsoft Defender & Secure Score
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Individual response measures depending on security level
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Regular security analyses & recommendations
Three security levels –
as much protection as you need
You decide which level of protection suits your company:
Basic Security
Fundamental protection with MFA, password policies, device protection
Enhanced Security
Advanced protection package with DLP, conditional access, Defender email protection
Comprehensive Security
Complete protection with Sentinel, Defender Suite, zero-trust approach
Flat rate instead of surprises
Our service packages are available as scalable flat rates. The monthly costs are based on the number of users, end devices, and cloud units. This makes your IT operations predictable—with no hidden additional costs.
Flat-rate models are available for companies with:
Your advantage with HEX Swiss
Our specialists don't work according to a formula – they are genuinely committed to your goals. Personal, accessible, competent. You get scalable operating models with a clear cost structure – and the assurance that someone is there when you need them.
We don't offer off-the-shelf services, but tailor-made operating and security solutions for the Microsoft Cloud. Our goal is clear:
A secure, cost-optimized, and modern IT infrastructure you can rely on.
Get advice
Not sure which package is right for you? No problem. We analyze your environment and recommend a solution that really works—both technically and economically.