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The future is hybrid: Humanly conceived. Intelligently built.

Swiss Precision. Human Intuition. AI Power.

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European SMEs face a painful paradox: they need enterprise-grade technology to stay competitive but cannot afford enterprise-grade teams. They’re told to “automate everything with AI,” yet we’ve seen the frustration when chatbots miss nuances, automation breaks, and support feels robotic.


The truth? Your business isn’t fully automatable—and it shouldn’t be. Some decisions require human judgment. Some customers need empathy. Some problems demand creative thinking.


HEX Swiss bridges exactly that gap.
We combine cutting-edge Microsoft-based AI automation with human expertise—so that technology works for you, not against you.


The future is not AI versus humans.
It’s AI + humans.

Typing with Prosthetic Hand

What We Do

We’re not just another AI consultancy promising to “replace your workforce.” We build hybrid intelligence systems that:
 

  • Automate with intelligence – deploying AI agents to handle repetitive work 24/7

  • Escalate with wisdom – seamlessly handing off to human experts when AI reaches its limits

  • Improve with data – every interaction makes both your AI and your team smarter


All without replacing your people.

Your Advantages:
The 85/15 Automation Principle

Others promise 100% AI.
We promise 85% automation + 15% human oversight.
 

✔️ 85% less routine work
✔️ 15% human control
✔️ 100% trust and safety

 

Our AI handles the volume.
Our people handle the exceptions.
We handle your company’s growth.

A presentation at the office
Fists in Solidarity

Swiss Trust. Global Efficiency.

Our unique Switzerland–EU–APAC triangle combines:
 

  • Swiss data protection & quality standards

  • European time-zone alignment

  • International Microsoft excellence & 24/7 support
     

Result: Swiss reliability at an SME price—with round-the-clock assistance from HEX-certified engineers.

Microsoft + AI – Our DNA

We don’t try to be everything.


But we are world-class in the Microsoft ecosystem, enhanced by AI:

  • M365 automation (SharePoint, Teams, Power Platform workflows)

  • Integration of Azure AI services

  • Copilot customization and enterprise rollout

  • Custom AI agents built on Claude, GPT, and specialized models

DNA Double Helix
Speaker

Voice AI: The Next Level

While others are still deploying chatbots, we’re already using voice-based AI agents that sound human, understand context, and deliver real business results:
 

  • Customer service that never puts anyone on hold

  • 24/7 sales qualification

  • Lead generation that sounds like your best salesperson

  • Support that connects seamlessly to humans when needed

 

Your customers won’t realize they’re talking to AI, but they’ll love the speed.

Client and contractor

Our Success Formula for Your Business

Phase 1 – Immediate ROI (30 days)

  • Identify your three biggest time-wasters

  • Implement targeted AI automations

  • Measure the time saved

Result: Visible ROI within 30 days.

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Phase 2 – Scaling Intelligence (90 days)

  • Expand across multiple departments

  • Integrate with your Microsoft environment

  • Train your team for hybrid workflows

Result: 30–40% productivity increase.

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Phase 3 – Hybrid Excellence (6–12 months)

  • Voice-driven AI agents for customer-facing functions

  • Predictive analytics

  • Continuous optimization

Result: Enterprise-level scalability—without enterprise costs.

HEX Swiss

The difference?

helps European SMEs operate like large enterprises in AI, security, and compliance—without the enterprise price tag.
We specialize in Microsoft technology enhanced by AI: automating repetitive tasks with intelligent agents, deploying voice AI for customer service and sales, and optimizing your M365 and Azure investments.

While others promise 100% automation, we deliver 85% AI efficiency with 15% human expertise.
Because your business is too important to leave entirely to algorithms.
Swiss trust, global delivery, results in 30 days.

Customer references

For security reasons and to protect our customers, we do not publish any references.​

 

Our customer base consists of SMEs and major national and international customers.

 

If you have any questions, we would be happy to discuss this with you in person, but we cannot disclose any names without the consent of our customers.

Handshake

✓ Proven Microsoft Expertise
Deep experience with M365, Azure, and Power Platform—we don’t learn at your expense.

✓ AI with Safety Rails
We design AI systems under human supervision—not uncontrolled automation that causes costly mistakes.

✓ European Values, Global Delivery
Swiss data-protection standards, 24/7 support, SME-friendly pricing.

✓ Fast ROI
We deliver results in 30 days, not 6 months.

✓ You Stay in Control
 

Your data. Your infrastructure. Your decisions.

We don’t sell technology

We sell security, trust, and growth.
The assurance that AI won’t make embarrassing mistakes,
that growth doesn’t require more staff,
and that when issues arise, a human—not a bot—responds.

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HEX Swiss – AI Automation with Humanity.

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